Bones
stranger
Reged: 02/01/07
Posts: 5
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I have some problems trying to update/install critical updates for my system. I can't seem to understand the error message or what it actually means. How do I get apt-get to work?
I know that there is another post with this almost same problem but his problem seems to have auto-magically resolved itself whereas mine did not. Is there someway I can deal with this. I am using ClarkConnect Home Edition 3.2. Thanks.
The error message generated is shown below.
Code:
Checking for new apt-get details: Ok
Getting apt-get GPG key name: pcn
Updating /etc/apt/sources.list: Ok
Get:1 ftp://rh.apt.clarkconnect.com System release [737B]
Get:2 ftp://apt.clarkconnect.com System release [1136B]
Err ftp://rh.apt.clarkconnect.com System release
Unable to fetch file, server said 'Unable to build data connection: Software caused connection abort '
Err ftp://apt.clarkconnect.com System release
Unable to fetch file, server said 'Unable to build data connection: Software caused connection abort '
Failed to fetch ftp://home-32:hiptop@apt.clarkconnect.com/System/base/release Unable to fetch file, server said 'Unable to build data connection: Software caused connection abort '
Failed to fetch ftp://rhel-4:hiptop@rh.apt.clarkconnect.com/System/base/release Unable to fetch file, server said 'Unable to build data connection: Software caused connection abort '
Reading Package Lists...
Building Dependency Tree...
W: Release files for some repositories could not be retrieved or authenticated. Such repositories are being ignored.
W: You may want to run apt-get update to correct these problems
E: Some index files failed to download, they have been ignored, or old ones used instead.
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peter
Carpal Tunnel
Reged: 09/03/00
Posts: 3343
Loc: Toronto
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Quote:
Unable to build data connection
That looks like a network issue... perhaps just a temporary network hiccup. Is apt working now?
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Peter
ClarkConnect Project Leader
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Bones
stranger
Reged: 02/01/07
Posts: 5
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Tried it at 1 am and 5.30am in the morning but still the same error message ...
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peter
Carpal Tunnel
Reged: 09/03/00
Posts: 3343
Loc: Toronto
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Are you running the box behind another firewall?
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Peter
ClarkConnect Project Leader
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Bones
stranger
Reged: 02/01/07
Posts: 5
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Yes. It is behind a SonicWall TZ170 firewall. The server itself is stand-alone w/o firewall though.
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dinkster
old hand
Reged: 11/22/06
Posts: 1089
Loc: Ohio, USA
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Are you able to use a browser or is this a new install of Clark Connect you're trying to get up and running? Can you access ftp sites with your browser? If not, then you need to open ftp ports 20 and 21 on your router or your ISP is blocking them.
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God Bless,
Dirk
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Bones
stranger
Reged: 02/01/07
Posts: 5
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I can access FTP via my web-browser, ftp client and via command-line. It doesn't seem to be the problem in this instance. Anymore ideas? ...
If not, does anyone know of a way to get downloads directly from the ftp site instead using apt-get or via the web interface? Seems to me like apt-get is having problems.
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timb80
Pooh-Bah
Reged: 07/28/06
Posts: 1697
Loc: UK
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Have you defined the gateway on your CC box? what does the output of 'route -n' show?
Can you ping external IP's from your CC box?
The repository is http://apt.clarkconnect.com/ if you want to browse manually and find the rpm
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Nothing is fool proof to a talented fool
http://starlane.gotdns.org
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Bones
stranger
Reged: 02/01/07
Posts: 5
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The route shows the correct gateway address. The gateway is correct also. I can ping external addresses via it's domain name as well as via IP. In fact, I can even use command line to ftp other sites. I just simply can't use apt-get to update my system. Very puzzling.
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